West Plains Electric Cooperative

Pay by Bank

West Plains Electric's Pay by Bank option allows your monthly electric bill to be automatically deducted from your checking or savings account. There is no check to write, no payment to mail, no forgetting to pay ... and best of all, Pay by Bank is free.

How does Pay by Bank work?
How long does it take Pay By Bank to go into effect?
How do I sign up?
How much does Pay By Bank cost?
Can I rely on Pay By Bank to pay my bill?
What if I have a dispute on my bill?
What will I have for a receipt?
What if I have a self-read meter?

How does Pay By Bank work?

Pay By Bank lets your financial institution do all the work. Each month the amount due on your electric bill is deducted from your designated bank account automatically on the due date of the bill. There is no check to write. Pay By Bank pays your bill automatically.

How long does it take Pay By Bank to go into effect?

Pay By Bank usually goes into effect one month after your application is processed. A note will appear on your electric billing indicating this. Until you see this note, continue paying your bill as usual.

How do I sign up?

It is simple to sign up. Call us at 483-5111 or 1-800-627-8470 and ask us to send you the Pay By Bank Authorization Form, or click here to download the form in Adobe Acrobat (get the free Acrobat Reader here). Complete the form, attach a blank check or savings deposit slip marked "Void," and return them to our office. Make sure the signatures match bank records. If the bank account is in two names, both account holders must sign.

How much does Pay By Bank cost?

Pay By Bank will cost you nothing. If fact, you will save time and money with no check writing expense and no postage costs to deal with.

Can I rely on Pay-by-Bank to pay my bill?

Absolutely. All you have to do is make sure there are funds in your account to cover the bill. Pay By Bank takes care of the rest. You bill is always paid and your credit history is always in good standing.

What if I have a dispute on my bill?

If you have a dispute on your bill, you can authorize your bank to stop your Pay By Bank payment for that month. Normally there will be 10 days between receipt of the bill and the day payment is deducted from your account. If you have a dispute, please use this time to contact West Plains Electric and attempt to resolve the dispute before contacting the bank.

What will I have for a receipt?

Although you will not have a cancelled check for your receipt, the deduction for your electric bill will appear on your monthly checking or savings account statement.

What if I have a self-read meter?

You will no longer need to report monthly meter readings. An automated meter reading device, called a Turtle, will be installed. This device will send your readings to our office each month.